Frequently Asked Questions?

Do you have a showroom?
We don't, other than a small showroom at our base in Chesterfield. Our not having showrooms enables us to be very competitive on price and service.

Do you have a catalogue?
We dont have a catalogue but products listed on the site have at least as much information and as many pictures as a brochure and in most cases far more.
If you need further information on a product please email us info@plumbprice.co.uk.

When will my order order arrive?
Most orders take 1-2 working days although it can vary, to confirm please email us at info@plumbprice.co.uk.
Please do not book installation until goods are on site and checked, we are not responsible for the cost of installer cancellation.

What time will my order arrive?
We cant usually give delivery times but we can usually confirm a delivery day.
If you cant be in on the date in question or have any other questions regarding delivery please let us know asap via email info@plumbprice.co.uk and we can make alternative arrangements.

How do i return my item?

Cancellation/Refunds:

If you wish to cancel an order Total bathrooms (plumbprice.co.uk) must receive notice in writing and within 14 days
after delivery. Total Bathrooms are under no legal obligation to accept cancellations after that period.
If you have any queries on this please call 01246 550400.

Please note goods returned to us will not be refunded unless they are in re-saleable condition ie not written on or damaged.

Cancelled goods should be returned to us at the following address:

Total Bathrooms.
477a Chatsworth Road,
Chesterfield,
Derbyshire,
S40 3AD.

(please do not return items without contacting us first)

How do i cancel my order?
If you wish to cancel please just email info@plumbprice.co.uk and assuming the item hasn't already left us we will cancel and refund immediately.

Where can i find technical information?
Most of our products have a technical drawing as part of the listing however if you cant find the information you need please contact us at info@plumbprice.co.uk and we will get it asap.

If your question isn't listed please email us info@plumbprice.co.uk.

We are also often asked for our manufacturers contact details, please see below:

Abacus 0345 850 50 40 www.abacus-bathrooms.co.uk
Abode 01226 28 34 34 www.abodedesigns.co.uk
Arcade 01322 473222 www.burlingtonbathrooms.com
Bathrooms To Love 0800 8 77 88 99 www.bathroomstolove.uk
Britton 01322 473222 www.brittonbathrooms.com
Burlington 01322 473222 www.burlingtonbathrooms.com
Carron 01324 638 407 www.carronbathrooms.com
Cleargreen 01322 473222 www.brittonbathrooms.com
​​​​​​​Clearwater 01322 473222 ​​​​​​​ www.clearwaterbaths.com
​​​​​​​Eastbrooks ​​​​​​​​​​​​​ 01452 330 494​​​​​​​ www.eastbrooktrade.com
​​​​​​​Flova 01892 611240​​​​​​​ www.flova.co.uk
Frontline 07004 242424 www.frontlinebathrooms.co.uk
Hib 020 8441 0219 www.hib.co.uk
​​​​​​​Ideal Standard 01482 346461​​​​​​​ www.ideal-standard.co.uk
Inta 01889 272180​​​​​​​ www.intatec.co.uk
​​​​​​​Kaldewei 01480 498053​​​​​​​ www.kaldewei.co.uk
​​​​​​​Kartell 01234 363 393 www.kartelluk.com
Lakes 01684 853870 www.lakesshoweringspaces.com
Mermaid 01472 279940 www.mermaidpanels.com
Nuance 01933 232272 www.bushboard.co.uk
RAK 01730 237 850​​​​​​​ www.rakceramics.com
Roca www.uk.roca.com
TMUK www.traymateproducts.com
Vitra 01235 750990​​​​​​​ www.vitra.co.uk
​​​​​​​Warmup 0345 345 2288 www.warmup.co.uk
Zamori 01322 473222 www.brittonbathrooms.com ​​​​​​​